Your order is sent on the same day
European Union 6 to 10 days – Worldwide 7 to 14 days.
Your products are in general shipped in a maximum of 72 hours after we received your payment. Standard shipping mode is: DHL service and its international partners. A tracking number will be send to you automatically on your email and give you the possibility to follow your parcel. Shipping cost includes: – Packaging. – Handling. – Transport.Your parcel is shipping at your own risk. Extenxe Cachemire Limited is not responsible in case of loss of your parcel By DHL or its international partners. To reduce our impact on the environment, your invoice will not be send on a paper print version with your products, but directly on your email address on a PDF format. Please print it only if necessary. To know the exact shipping cost, please LOG ON our website, select the products you plan to buy and the delivery location. The exact shipping cost will be automatically calculated.
Track and trace your order
You can follow at any time your order by logging into your personal account. Tracking information are automatically send onto your email when your order is sent out.
A well-kept sending
We are taking a particular care during the preparation of your order. Products are sent to stiff cardboard boxes to keep their shape intact during the transport. For accessories including beanies, hats and scarfs, you can be delivered in strengthened envelopes.
Our environmental impact
To reduce our impact on the environment, we do not send you paper invoice. During your order you will receive an e-mail containing the invoice in a PDF file.